Chastain Otis Insurance

Empowering Women to Protect What Matters Most

By Brittney Ryba

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For the women who are leading households, launching businesses, and planning their financial futures, the need for a trusted insurance partner is essential. Family-owned Chastain Otis Insurance has been known for generations for its stability, integrity, and personal approach to service.

 

Formed from the partnership of Chastain Insurance Agency (established in 1953) and Otis Insurance Agency (from the 1930s), the agency has spent decades helping families and businesses protect what matters most. Their reputation is built on trust, consistency, and a commitment to treating every client like an individual, not a policy number.

 

At the center of that commitment is Producer and Account Executive Lori Huffman, who has served clients since 1992. She works on personal and commercial property/casualty insurance lines of coverage and has a Certified Insurance Counselor (CIC) designation. She has earned 10 Agent of the Year awards in the past 13 years and is known not only for her expertise but for the warmth and integrity she brings to every interaction.

 

Thirty-four years ago, Lori’s path into insurance began when a friend recognized her potential and encouraged her to step into a sales role. That leap of faith became a lifelong career grounded in the values her parents instilled in her: work hard, be honest, stay positive, and always put people first.

 

Those values still guide her today. “Maintaining a high level of integrity, a positive and friendly disposition, and an unwavering commitment to serving the best interests of my clients are at the core of everything I do,” Lori shares. Her husband, Keith, remains her biggest supporter, encouraging her to pursue excellence while maintaining balance.

 

Lori and her team pride themselves on being responsive, professional, and proactive. These values have carried them through decades of industry change, including today’s challenging insurance marketplace marked by rising property rates, weather-related losses, and increased construction costs. As an independent agency representing multiple carriers, Chastain Otis is uniquely positioned to help clients navigate these shifts.

 

One of the agency’s greatest strengths is its ability to support women not only in their personal lives but in their professional ones. Whether a woman is launching a startup, running a family business, or managing a growing team, Chastain Otis provides the coverage and guidance needed to thrive. Businesses of all sizes can access comprehensive commercial insurance coverage, employee benefits solutions through trusted local partnerships, and life insurance options such as individual and key person coverage. These services help business owners protect what they have built while planning for the future.

 

Michelle Simon, Owner of Simon Plumbing, shares, “Lori and her team are kind, positive, welcoming, and trustworthy. They consistently go beyond the call of duty. No matter the situation, they handle all our business insurance needs quickly and with professionalism. I feel incredibly supported, informed, and taken care of. It’s inspiring to work alongside such strong, compassionate, and hardworking women who truly treat clients like family.”

 

Summer is a great time to review your car, home, renter, or business insurance. It’s a moment to reflect on what’s changed in your life or work situation and ensure that your coverage and financial plans still align with your goals. It’s best to update policies, close gaps, reassess deductibles, and make sure you’re protected heading into the second half of the year, especially with summer storms, travel, and business growth on the horizon.

 

The loyalty that Chastain Otis inspires is reflected by the people they serve. Longtime client Vic Gutman of Vic Gutman & Associates shares a powerful testament to the agency’s impact: “I have been a client of Chastain Otis for my business and personal insurance for 50 years! Lori has been my account representative for at least 20 years. The agency, and Lori in particular, have always put my best interests first and foremost. My insurance options are thoroughly researched to offer me the best plan at the best price available. Lori is more than my agent; she is a colleague who cares about me. I wouldn’t even think of shopping my insurance business around to another agency or agent.”

 

At the heart of Chastain Otis’ success is its people. Every team member is licensed, and, unlike many modern agencies, they greet clients with a dedicated receptionist. Lori says it best: “My rewards are the long-term relationships I’ve built and the pleasure of working with an agency team that is like family.” Their approach is genuine, professional, and deeply personal—a rare blend of expertise and care that has earned Chastain Otis the trust of Omaha families and businesses for generations. Learn more at chastainotis.com or by calling their receptionist at 402-397-2500. 

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