Synergy Home Care
Engaged, Energized, Compassionate
By Kit Boesch
There are two signs in the lobby of Synergy Home Care. They read: “In a world where you can be anything…be kind,” and “Love what you do.” These two sentiments sum up their mission. The “synergy” in their name refers to the idea that we can accomplish more together than we can alone. For the past five years, Synergy Home Care in Lincoln has provided assistant staffing to understaffed care facilities as well as home care for clients of all ages from birth to 100 plus years.
They are busy! Currently, they have approximately 80 caregivers serving 50–60 clients every day. Their clients’ needs vary—25 percent are very dependent, with intense needs; 50 percent are independent, needing meal preparation and housekeeping; and 25 percent are very independent, just looking for companionship.
Ron Riggle and his wife, Kim, brought Synergy Home Care to Lincoln just five years ago. Based out of Phoenix, the agency is relatively new to the Midwest. Ron retired after 30 years in the IT business. A father of five, Ron has always been in the business of giving back. He has served on school boards and church committees, and he coached youth athletics for more than 20 years. Now, as an owner of Synergy Home Care, Ron combines his IT expertise with his compassion for others, bringing both quality and integrity to the core services they provide.
Kim also worked in the IT industry for 15 years before becoming the executive director of a local non-profit organization that serves families and children in need. Kim’s enthusiasm and passion for helping others are at the heart of SYNERGY HomeCare’s commitment to compassionate care.
There are several unique qualities to Synergy Home Care. First and foremost, is their focus on ensuring the best match of caregiver and client. The agency practices a very rigorous employee screening process and requires all applicants to complete a caregiver assessment tool which helps ensure caregivers are a good fit with their clients. Issues that seem small are often the most important. For example: Is the caregiver allergic to pets? Does the client smoke? Is there a language preference to consider? Synergy Home Care believes it is critical for a client to be 100 percent comfortable with a caregiver; therefore, staff selection is important. They hire just one out of every 10 applicants. Finding that one in 10 is a challenge. If you are thinking of a part-time or full-time job, consider Synergy Home Care. Full-time employees enjoy a 401(k); medical, dental, and vision coverage; and a competitive salary. The company even offers paid, ongoing training and career development for those who are interested. All caregivers are required to have a cell phone with software that leverages Global Positioning Satellite (GPS) technology which helps ensure each caregiver arrives at a client’s home at the assigned time.
The company is authorized to provide care through the Nebraska Department of Health and Human Services (DHHS) Medicaid Waiver program which enables individuals of all ages who need assistance with the activities of daily living to remain safe and independent in their homes. The company is also approved to provide care for our nations disabled veterans through the US Veterans Administration and works with all long term care insurance companies.
Synergy Home Care provides a host of non-medical services, such as memory care, post-surgery assistance, child care, hospice, respite care, new mom assistance, transportation to and from activities and appointments, and home assistance with tasks like laundry, grocery shopping, meal preparation, and light housekeeping. They can also provide more personal care, such as help with bathing and dressing. It is an incredible service that calls for incredible staff members.
Synergy HomeCare knows that life can be unpredictable, consequently the company does not require a long-term commitment or contract. Care can be changed often to meet a clients’ changing needs.
Recent school closures have brought about a large increase in demand for child care, Ron says. Synergy Home Care is in a great position to provide the services that parents need. “We provide care, not just hours,” he says. To meet the current COVID-19 pandemic facing our nation, every caregiver is properly equipped with the necessary masks and sanitizers before entering a client’s home.
If you are seeking help caring for a someone at home, remember that Synergy Home Care is more cost-effective than many other options. They are personal in their approach, dedicated to quality care, and passionate about the many services that they provide. To learn more, call 402-261-2067 or visit synergyhomecare.com/lincoln.
No matter what’s going on in the world, it’s important to remember the sign in the lobby at Synergy Home Care: “In a world where you can be anything…be kind!” Thank you, Synergy Home Care, for the reminder. Let’s be kind to each other!
Kim and Ron Riggle, owners